Common issues

– I can’t activate the license key.

We use the cURL library to activate the license, which is a standard library available in all PHP hosting plans.

Please contact your hosting provider to explain the issue and ask them if the PHP cURL library is enabled. Also, inquire whether they allow external calls and, if not, request them to include the domain themeinprogress.com.


– How to solve the following error code Warning: DOMNode::insertBefore(): Document Fragment is empty.

To fix this issue, please enable the Change the thumbnail function option, as shown in the screenshot below:


– Related posts are not displayed when selecting templates 4, 7, 8, or 9.

The following error is related to the previous point; please follow the same procedure.