This guide explains how automatic cleanup of tracking data works.
What automatic cleanup does
Automatic cleanup:
- checks the records saved in tipcg_countdown_tracking;
- removes expired records;
- normalizes any incomplete records;
- migrates old legacy records to the new consolidated storage.
Frequency
Cleanup is scheduled as a daily WordPress event.
Record expiration
Anonymous records have a conservative retention period.
The minimum duration is about 90 days, or longer if the countdown requires more time.
Effect on the frontend
When a record is removed:
- the plugin no longer finds the old countdown start time;
- on the next visit, it may create a new record;
- the Evergreen timer may restart from the beginning.
Note about logged-in users
Automatic cleanup applies to anonymous records saved in tipcg_countdown_tracking.
Data saved in the user_meta of logged-in users does not follow the same automatic cleanup.
Important
If you use the Logged-in user method, the timer remains linked to the account. To restart the timer for logged-in users, the simplest solution from the panel is to use a new countdown ID or a new countdown.